Note: We recommend that you switch to's newest acquisition ShipStation for reliable, fast, and easy printing. 

For better setup on, Phomemo team have upgraded the PM-246 with a new appearance and PM-246S.

For now, only the upgraded version of PM-246 with the new appearance and PM-246S can better support the setup of the Web Version and Pro Software.

Web Version

We recommend that you use the web version of You may access it via


1. Choose 4 x 6 in the drop down menu

2. Click on "Print" and choose your Label Printer ensuring that the label size is set to 4x6. 

Note: If you are using the old Stamps connect application:


Due to a software bug on connect, we need to first rename the Label Printer in your computer as "Zebra LP2844".


To do this on Windows, go to Control Panel > Printers > Right click on Label Printer > Properties > Change the name to Zebra LP2844 and then click OK.


To do this on Mac, please go to the System Preferences -> Printers -> Right click on  Label Printer > Rename > Change the name to Zebra LP2844 and click Ok. 


You will need to quit and re-open it. You will now see Zebra LP2844 in your drop down menu. Pro Software software requires a few steps to successfully print to a thermal printer. This software was originally produced in late 90s and the set up steps reflect that era. Essentially, we will install Phomemo as a EPL printer.  


1. Download the Zebra Printer Driver 

2. After opening the downloaded file, please click on "Install Zebra Printer" 

3. Select Zebra 2844 and click "Next"

4. (1)To know which USB Port is connected, please go to "This PC" and right click on, choose "Manage" 

(2) "Device Manager" -> "Universal Serial Bus controllers" -> Double click on "USB Printing Support" to check which USB port is connected

5.We will now go back to the installation window and pick the same port and click "Finish" 

6. Go to "Control Panel" -> "Devices and printers" -> Right click on "Zebra 2844" -> choose "Printer properties" 

7. Go to "Stocks" to choose the label size

8. Go to "General", click on "Print Test Page" to check the Zebra 2844 driver is installed successfully and connect the right printer

9. Next, open the software and select "Tools" -> "Configure Printer"

10.Choose "Yes" and click "Next," and then "Finish"

11. In the Packages tab, if not already selected, please select "Zebra / Eltron Type - Standard 4x6 label - roll" - Click on Print Sample or Print Postage

12. For your printer, please pick Zebra 2844 and click "Print"