Other Issues

My printer doesn’t turn on
Some of these suggestions may seem mundane, but often they do fix the issue. ① Ensure the wall plug has electricity by plugging another device into that...
Tue, 15 Dec, 2020 at 4:23 AM
Nothing happens with I try to print
The most likely reason is that the printer is connected to a new USB Port. Windows will register Label Printer as a "new" printer whenever the USB...
Tue, 15 Dec, 2020 at 4:24 AM
Printer makes loud noise when printing
This is most likely due to your print speed being set too low or density set too high. Please set your print speed to "5 in/sec" and density to&qu...
Wed, 23 Dec, 2020 at 10:53 PM
Why are the label sizes in millimeters?
Why are the label sizes in millimeters? Windows is designed to use the metric system. It should be noted that:   Many label manufacturer call their lab...
Tue, 15 Dec, 2020 at 4:31 AM
Printer is offline—Firmware Updates
If your printer is always offline,Please try to upgrade the printer's firmware to solve this problem. Upgrade methods for different systems as below: V...
Sun, 26 Jun, 2022 at 10:54 PM