Other Issues
Some of these suggestions may seem mundane, but often they do fix the issue. ① Ensure the wall plug has electricity by plugging another device into that...
Tue, 15 Dec, 2020 at 4:23 AM
The most likely reason is that the printer is connected to a new USB Port. Windows will register Label Printer as a "new" printer whenever the USB...
Tue, 15 Dec, 2020 at 4:24 AM
This is most likely due to your print speed being set too low or density set too high. Please set your print speed to "5 in/sec" and density to&qu...
Wed, 23 Dec, 2020 at 10:53 PM
Why are the label sizes in millimeters? Windows is designed to use the metric system. It should be noted that: Many label manufacturer call their lab...
Tue, 15 Dec, 2020 at 4:31 AM
If your printer is always offline，Please try to upgrade the printer's firmware to solve this problem. Upgrade methods for different systems as below: V...
Sun, 26 Jun, 2022 at 10:54 PM